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Axtax 2
Policy

Returns and Refunds

We want every purchase to feel clear, fair, and easy to resolve.

1. Return Window

Eligible items may be returned within the return window stated by our store, provided they are unused and in their original condition.

2. Refund Processing

Approved refunds are processed after returned items are received and inspected. Processing times may vary by payment method.

3. Non-Returnable Items

Some products may be final sale, personalized, perishable, or otherwise excluded from returns. These exceptions should be clearly communicated before checkout.

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error, such as receiving a defective or incorrect item.

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